Privacy Policy
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
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Full name
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Email address
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Billing and shipping address
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Phone number
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Payment-related information (processed by third-party providers)
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Account login credentials (if applicable)'
1.2 Automatically Collected Information
When you visit the website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on pages
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Referring URLs
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Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
Pepvida uses collected information to:
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Process and fulfill orders
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Communicate order confirmations and updates
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Provide customer support
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Improve website functionality and user experience
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Prevent fraud and unauthorized transactions
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Comply with legal and regulatory obligations
Pepvida does not use personal information for medical, diagnostic, or clinical purposes.
3. PAYMENT INFORMATION
Pepvida does not store full payment card numbers or banking credentials.
Payments are processed securely through third-party payment processors that comply with applicable security standards, including PCI-DSS. Pepvida only receives limited transaction details necessary to complete and support your order.
4. COOKIES AND TRACKING TECHNOLOGIES
Pepvida uses cookies and similar technologies to:
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Enable core website functionality
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Analyze website traffic and performance
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Remember user preferences
You may adjust cookie preferences through your browser settings. Disabling cookies may impact certain site features.
5. DISCLOSURE OF INFORMATION
Pepvida may share information only as necessary with:
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Shipping carriers for order delivery
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Payment processors for transaction completion
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Website hosting and analytics providers
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Regulatory or legal authorities when required by law
Pepvida does not sell, rent, or trade personal information.
6. DATA SECURITY
Pepvida implements reasonable administrative, technical, and physical safeguards to protect personal information, including:
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Encrypted data transmission
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Secure hosting infrastructure
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Limited access to personal data
However, no method of transmission or storage is completely secure. Pepvida cannot guarantee absolute security.
7. DATA RETENTION
Personal information is retained only as long as necessary to:
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Fulfill business and contractual obligations
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Comply with legal and regulatory requirements
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Resolve disputes and enforce agreements
8. USER RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to:
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Access personal information we hold about you
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Request correction of inaccurate information
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Request deletion of personal information, subject to legal obligations
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Withdraw consent where applicable
Requests can be submitted to support@pepvida.com
9. CANADIAN PRIVACY RIGHTS (PIPEDA)
For Canadian users, Pepvida complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). You may request access to your personal information or inquire about our privacy practices by contacting us.
10. UNITED STATES PRIVACY RIGHTS
Pepvida does not sell personal information. We do not engage in behavioral advertising practices that require opt-out mechanisms under applicable U.S. privacy laws.
11. THIRD-PARTY LINKS
The Pepvida website may contain links to third-party websites. Pepvida is not responsible for the privacy practices or content of those sites. We encourage users to review third-party privacy policies.
12. CHILDREN’S PRIVACY
Pepvida does not knowingly collect personal information from individuals under the age of 21. If you believe that personal information from a minor has been collected, contact us immediately.
13. CHANGES TO THIS PRIVACY POLICY
Pepvida may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
14. CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy or our data practices, contact:
Email: support@pepvida.com
ACKNOWLEDGMENT
By using the Pepvida website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Last Updated: September 14, 2025